WHAT BRAND OF JERKY DO YOU USE?
Because of licensing restrictions and other limitations, all we can tell you is that this is the brand of jerky preferred by Greek gods when they lay Broquets upon the graves of their fallen.
CAN I ORDER A HALF DOZEN? DO I HAVE TO GET A MUG? WHAT ABOUT VEGETARIAN OPTIONS?
Henry Ford originally offered the Model T in any color a customer wanted so long as it was black. We plan to allow customization and have other products we're looking forward to introducing in the future. Until then, the more you support us, the closer you'll be to your dreams of a tofu Broquet.
HOW ARE THE BROQUETS PACKAGED? DO THEY ARRIVE ALREADY ARRANGED?
Sadly, hand-delivery couriers just aren't cost effective, so some assembly is required. Each Broquet comes packaged in biodegradable, FDA approved, starch-based peanuts. Just like real flowers, they are a little fragile, so care must be used to remove them from the packaging and place them in the glass (or directly into your mouth).
WHAT IF THERE IS A PROBLEM WITH MY ORDER?
Say it ain't so! What happened? We want to make sure that every customer is 118.25% happy with their Broquets, so if something went wrong, let us know using our Contact page so we can make things right.
AAHHHH!!! I MESSED UP MY ORDER! CAN I CANCEL OR MODIFY IT?
Of course! Head on over to the Contact page, select 'Change/cancel order,' and let us know what we need to do. However, we know how anxious anyone would be to get their Broquets, so we package and ship them quickly. Please let us know about any changes within a few hours of placing your order so we can make corrections before sending it out.
HOW MUCH IS SALES TAX AND SHIPPING?
No one likes extra fees when they are hungry. That's why we've decided to pay sales tax for any order that would require it and include basic shipping for free. We know, we know - we love you, too.
DO YOU HAVE A CUSTOMER SUPPORT NUMBER?
As much as we would love to chat with you about how tasty our Broquets are, we're just too busy making them right now! Moving forward, we plan on having a toll-free number for support and orders, but for now, drop us a line using our Contact or Social pages.
HOW LONG WILL A BROQUET STAY FRESH?
If the delicious aroma doesn't tempt you and others from devouring your entire Broquet within the first hour of arrival, you need to be sure to consume it eventually. Jerky is considered shelf-stable and will keep from spoiling for several months. Each Broquet is packaged in an air-tight bag with an oxygen-absorbing packet for freshness. An unopened bag should be consumed before the 'Best By' date marked on the package. Once the bag is opened, the jerky will remain fresh for 1-2 weeks if kept in a sealed container. If the jerky is left in the open on display, it should be consumed within 1 week.
WHAT IF I HAVE A FOOD ALLERGY?
Unless you're allergic to deliciousness, we don't want a food allergy to stand in the way of you and a Broquet! Check out the nutrition information linked on our product pages, and after you order, head over to our contact page to send us a message with your order number and what you're allergic to. We'll make sure to clean our equipment before making your Broquet. However, if you are extremely sensitive to cross-contamination, please note that we do use the same equipment for each flavor at this time. Also, there may be a one day delay in processing these orders to allow time for cleaning.
BROQUET? DID YOU SPELL THAT WRONG? IS THAT A SEXIST JOKE?
Absolutely not to both questions! Yes, they are called BROquets just to be a little witty, and while most of our purchases are gifts for men, we don't discriminate - ladies like meat, too! Why not pick up something different for that special girl in your life?